FAQs

  • What is your cancellation policy?

    If we need to cancel: We need a minimum of 4 guests to run our tours. A warning email will be sent the day before and - if the minimum is not met - the tour will be cancelled at least 2 hrs in advance for morning tours and 4 hrs in advance for afternoon tours and a full refund will be issued.

    If you need to cancel: We ask that you let us know at least 12 hrs in advance for a full refund. Cancellations less than 12 hrs in advance are not refunded.

  • Where's the start / meeting point?

    Writing Tour meets at Thunderbird Park

    eBike Tour meets at The Pedaler

    Walking Tour meets at the Cenotaph (statue of a soldier) in front of the Parliament Building at the corner of Belleville and Government streets.

  • What should I bring?

    Walking & Writing Tour dress to be comfortable outside - tour is mostly conducted at outdoor locations. Bring something to drink

    eBike Tour dress to be comfortable outside! The tour will be cancelled (and fully refunded) if it is hotter than 35C (95F) or if rain >5mm/hr is forecasted. Bring something to drink

  • How do I sign the waiver?